Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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RokuDanny-R
Retired Moderator

Re: Down for Maintenance

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Hi everyone,

Thanks for the posts.

If you are still experiencing an issue with being unable to activate your Roku device due to the site being down, please send us a private message (PM) with the following information:
-Roku account email
-Roku device model
-serial number/device ID located on the device
-steps to reproduce the issue you are seeing

Once we have this information we will be able to investigate the issue further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Sgruman54
Newbie

Re: Down for Maintenance

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I have the same issue.  After 4 days I am ready to return it!!!!

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Rinnnaylor
Channel Surfer

Re: Down for Maintenance

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Copy and poster your link in a separate browser.. it will work

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Sgruman54
Newbie

Re: Down for Maintenance

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It has not been resolved.... Still having the same issue on 3-23-2021.

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JM9
Reel Rookie

Re: Down for Maintenance

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I was having issues also. I right clicked the activation link and it went threw.

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joebroke
Newbie

Re: Down for Maintenance

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I'm still experiencing this problem, the TV sends an email to my account, I promptly open the email and click the link, I get the temporarily down for maintenance message.

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RokuDanny-R
Retired Moderator

Re: Down for Maintenance

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Hi everyone,

Thanks for the posts.

If you are still experiencing an issue with being unable to activate your Roku device due to the site being down, we would recommend clearing the cookies of your web browser and trying again.


Thanks,
Danny

Danny R.
Roku Community Moderator
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hrrysngh
Newbie

Re: Down for Maintenance

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same here and No one at Roku help wants to talk 

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Rinnnaylor
Channel Surfer

Re: Down for Maintenance

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Copy and paste your link in a new browser. It will work.

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RokuDanny-R
Retired Moderator

Re: Down for Maintenance

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@hrrysngh

Thanks for the post.

Have you tried the troubleshooting step that I provided in my previous post?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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