Getting Started - Setup & How-to

[WhoGives]

I just bought the Black Friday Roku SE and am trying to get it all setup. I have some issues and cannot find this model anywhere on the Roku site. Its a small white unit that looks nothing like the Roku SE in the support section.  Model: 3930X if that helps. 

Specifically what I need to know is how does it work with google assist (as stated on the box) as it appears to not have any voice or speech features at all.

Also is there a way to watch movies form my usb flash drive with this unit? There is only the micro usb port for charging the unit but with a splitter or a OTG cable perhaps a flash drive could be added as well? Any advice on this is apprecaited. 

Thank you! Im looking forward to getting my new Roku all setup! 

[RokuDanny-R]

Hi,

Thanks for the inquiry.

Regarding the specs of your Roku device (3930X), this device does not have a USB port therefore you will not be able to plug in a USB flash drive.

For information regarding voice features and google assistance on your device, visit our Support pages here:
What do I need to use voice commands with my Roku® streaming device?
How do I use Amazon Alexa with my Roku® streaming device?

Thanks,
Danny

[WhoGives1]

I know the official policy. Im asking whats possible. Are there any real people here? Or just Roku robots? Ill ask again...

Is there a way to watch movies from my usb flash drive with this unit? Will a splitter or a OTG cable perhaps a flash drive could be added as well? Any advice on this is appreciated. 

Is there some sort of roku power user site that gives real responses and not just parrots official policy?

Thank you

[WhoGives1]

Well that was less than helpful. Lets try my second issue. 

I am in the U.S. bought my ROKU SE in the U.S. however any time I try to add a private channel I get this nifty error message. My account shows U.S. Everything I can find shows U.S. but I still get this nifty error message. Any fixes for this? 

The channel code provided is associated with a channel not available in your region.

[RokuDanny-R]

@WhoGives1 

Thanks for the inquiry.

Please be aware that private channels are non-certified channels. Roku does not review or provide support for non-certified channels.

Thanks,
Danny

[WhoGives1]

Once again thank you for ignoring my question and quoting Roku policy at me Danny. Do you support your own website? Because EVERY SINGLE private channel I tried to add gave me the same error. That means 1. Your site is broken or 2. My unit isnt setup in the correct region. You DO support your own products do you not? Now if you are done quoting useless nonsense at me I am still waiting on a resolution. 

[atc98092]

You're getting real responses. If the Roku doesn't have a USB port, how can you watch anything from a USB drive? What you can do is to watch local media that is streamed from another computer with a DLNA server running on it. But the only Roku that you can directly attach a USB drive to is the Ultra. 

As far as private channels, they do not provide any support for them, so you're not going to get any sort of official response. I have no idea what channel(s) you've tried to add, but that message appears to answer the question. The channel isn't allowed in your geographic area. That's something that Roku doesn't control. The channel developer is the only one that can change where a channel is permitted. 

[WhoGives1]

"If the Roku doesn't have a USB port, how can you watch anything from a USB drive?"

In the ways I suggested. Did you even read my post?

"As far as private channels, they do not provide any support for them, so you're not going to get any sort of official response. I have no idea what channel(s) you've tried to add, but that message appears to answer the question. The channel isn't allowed in your geographic area. That's something that Roku doesn't control. The channel developer is the only one that can change where a channel is permitted."

I dont need an official response. I just need a working response. What you are telling me is absurd. Unless every one of the private channels I tried no longer work in the U.S.? Ill tell that to my Roku in the next room that gets them just fine and we will have a nice laugh at your expense. 
Asking once again for something useful before I just take this piece of **bleep** back to the store. 

1	Nowhere TV	H9DWC	Free
2	Unofficial Twitch	TwitchTV	Free
3	The Internet Archive	NMJS5	Free
4	Wilderness	fl821095	Free
5	Amateurlogic	Alogic	Free
6	Great Chefs	greatchefs	Free
7	Ace TV	acetv	Free
8	Roku Movies	zb34ac	Free
9	Maddy Mation	MADDYMATION	Free
10	m3u Black	m3ublack	Free
11	Redbox Digital Beta	RBXDIGITAL	PPV
12	Neon Party Games	H2CLHP	$1.99 (to remove ad)
13	EuroRoku	euroroku	$20/month
14	FilmOn	NMEVA	Free
15	Clikia	clikialive	Free
16	Back from the Grave	BFTG	Free
17	Toonami Aftermath TV	RRNNKLQ	Free
18	Al Jazeera	aljazzeraenglish	Free
19	Super Stalker	STBEMU	Free
20	Newswire	newswire	Free
21	Syntrix Beta	synctrixbeta	Free
22	Hero Talkies	herotalkies	Free
23	MaddyGTV Late Night	MGTVLN	Free
24	Cannabis Channel	SPTFM	Free
25	Pub-D-Hub	PUBDHUB	Free

[atc98092]

Yes, I read your posts. I'm not a Roku employee, just another user like yourself. I can offer suggestions that have worked for others. 

The micro-usb port is for power only. It doesn't offer any connectivity to the OS itself, so no USB hub or other sort of splitter will work. None of your proposed solutions will work, which is why I suggested using a DLNA server on your home network.

As to the private channels, I have no suggestions. I haven't tried using one in quite some time, so I don't know if Roku is blocking any of them for possible copyright violations. That's one area that Roku has been very vigilant, since they have had a number of lawsuits from copyright holders.

I did just try adding FilmOn, and it installed fine. I'm playing a video on it right now. 

[WhoGives1]

Hi Dan, 

Thank you for addressing one of my concerns at least. My other roku adds these channels just fine as well, leading me to believe its either my new roku unit or the account associated with it. Both of which Roku should support. Convincing them to do their jobs is becoming more trouble than it is worth.