Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Setting up Roku Express. Have done a few of these before, but this has a problem. As soon as I enter my network password and press OK, the whole process just goes back to the start (Roku logo). Can't get any further.
When the setup fails to complete after the software update runs, here are a couple of things that some people have found to work for them. They may not be universally successful, but they are worth a try.
Easiest to try, so try this first: Restart your router, even if other devices have no trouble connecting. When your router has completed its startup, try repeating your Roku setup.
More involved: Repeat the setup by connecting to a different wifi network - perhaps via a wifi hotspot on your mobile phone or by taking it to a friend's house - and see if it will complete the startup.If successful, then redo the wifi connection to use your intended wifi network via Settings > Network > Set up connection.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.