Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Always bouncing Roku when powered up

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I recently cut the cord and set up our 5 TV's with Roku (streaming stick +).  Everything is working fine, except for one issue with one TV.  The other 4 TV's will generally (always?) come up in screen saver mode when powered up, but one TV always comes up in "bouncing Roku" mode?  This is annoying because it takes extra time to initialize.  Does anyone know what I need to do to fix this?

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Level 18

Re: Always bouncing Roku when powered up

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When the tv is off the power to the usb port is off too, its like always pulling the plug from wall, when powered on it has to reboot each time. With it connected to the wall directly it has power all the time.

Edmund

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Level 18

Re: Always bouncing Roku when powered up

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How is the stick powered, by tv usb port or plugged in to a wall outlet?

Edmund
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Level 7

Re: Always bouncing Roku when powered up

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USB; others are mix of both.

More info:

The problematic TV drops the wifi connection when the TV is turned off.  The other 4, non-problematic TV's do not.  They all should have been set up the same way?

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Level 7

Re: Always bouncing Roku when powered up

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I just tried the wall plug instead of the TV USB power connection and that appears to have solved the problem.  Can anyone tell me why?  I have another newer tv that is using the TV USB power plug and it does not have the problem?

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Level 18

Re: Always bouncing Roku when powered up

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When the tv is off the power to the usb port is off too, its like always pulling the plug from wall, when powered on it has to reboot each time. With it connected to the wall directly it has power all the time.

Edmund

View solution in original post

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Level 7

Re: Always bouncing Roku when powered up

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Thanks!  But then why does my newer set that uses the USB port not have the problem?

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Level 7

Re: Always bouncing Roku when powered up

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How do you fixed this its  a new roku I purchased Friday January 31

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Level 7

Re: Always bouncing Roku when powered up

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Plug it directly into the wall, not into the USB port.

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