Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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JCnSunshineBand
Level 7

Add device/no tv code

Trying to add a Roku2 to my account. Asks to enter code on tv. TV has no code - just Roku home and other screens. Any suggestions? Thank you 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Add device/no tv code

@JCnSunshineBand 

Thanks for the post.

We would recommend trying to perform a factory reset on the Roku device and then linking the device to your Roku account when prompted.

For more information about how to factory reset your Roku device, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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