Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Activation problem and Youtube TV

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I rebooted a roku ultra and it wanted me to go through activation, but when I do it youtubetv does not show as a cable option. So I cannot activate the device when I have another ultra and two sticks using youtubetx.

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Roku Employee
Roku Employee

Re: activation problem

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@klj 

Thanks for the inquiry.

If you factory reset your device, it will require activation again as it resets all settings and return your Roku device to a state ready for initial setup.

For more information about factory resetting your device, visit our Support page here: How do I factory reset my Roku® streaming device?

Regarding YoutubeTV, as @boogernose mentioned, YoutubeTV is a subscription-based channel and if you are having authentication issues with your account, we recommend reaching out to the channel provider.

You can reach them here: https://support.google.com/youtubetv/?hl=en#topic=7071745


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 17

Re: activation problem

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YoutubeTV is a Premium paid for Channel you should contact them directly on the web or via phone.

https://support.google.com/youtubetv/?hl=en#topic=7071745 

 

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: activation problem

Jump to solution

@klj 

Thanks for the inquiry.

If you factory reset your device, it will require activation again as it resets all settings and return your Roku device to a state ready for initial setup.

For more information about factory resetting your device, visit our Support page here: How do I factory reset my Roku® streaming device?

Regarding YoutubeTV, as @boogernose mentioned, YoutubeTV is a subscription-based channel and if you are having authentication issues with your account, we recommend reaching out to the channel provider.

You can reach them here: https://support.google.com/youtubetv/?hl=en#topic=7071745


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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