Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Queenredd94
Level 7

Activation code won't show up on TV

I got my tv yesterday the activation code won't pop up at all. Can some one help me please so I can finish activating.

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3 Replies
Queenredd94
Level 7

Re: Activation code won't show up on TV

@RokuDanny-R  could you help me with my activation code please? It won't show up on the tv.

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renojim
Level 21

Re: Activation code won't show up on TV

What does show up on the TV?

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RokuMary-F
Roku Employee
Roku Employee

Re: Activation code won't show up on TV

Hi @Queenredd94,

Thanks for posting in the Roku Community!

You can try performing a factory reset on your device. This will reset all settings and return your Roku device to a state ready for initial setup.
For more information on how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

We also recommend taking a look at the additional troubleshooting steps provided by our Support page here: How do I resolve an issue when activating or ... - Roku

Please try doing this and see if it helps with what you're experiencing.

Thanks,

Mary

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