Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Taniacolon90
Level 7

Activation and link to Roku account

Jump to solution

How can I get my activation link for my account to work I set up my account already but the account I created won’t link to my ruku

1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Activation

Jump to solution

@Taniacolon90 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on your Roku device. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

After you have finished activating your Roku device, make sure you link your device to your current Roku account.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
26 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Activation

Jump to solution

@Taniacolon90 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on your Roku device. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

After you have finished activating your Roku device, make sure you link your device to your current Roku account.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
kok618918
Level 7

Re: Activation and link to Roku account

Jump to solution

@Taniacolon90 wrote:

How can I get my activation link for my account to work I set up my account already but the account I created won’t link to my ruku


 

0 Kudos
LyleSloane
Level 7

Re: Activation

Jump to solution

not getting activation code in email, just a link

0 Kudos
renojim
Level 21

Re: Activation

Jump to solution

Did you click on the link?  Your Roku should automatically activate.  There is no code with that method.

0 Kudos
seymore
Level 8

Re: Activation

Jump to solution

How do you reset a Roku stick

0 Kudos
seymore
Level 8

Re: Activation

Jump to solution

I am sorry but the side of Roku Corp. and this is their customer service they have. One is better off sending smoke signals.

Jkbell
Level 7

Re: Activation and link to Roku account

Jump to solution

Glad im not the only one i tried 13 times today even factory feset and nothing

renojim
Level 21

Re: Activation and link to Roku account

Jump to solution

If anyone tries to charge you for support it's almost certainly a third party and probably a scammer.

0 Kudos
Alice2408
Level 7

Re: Activation

Jump to solution

I have the same problem.So far I have tried 3 times to activate via my present roku acct. I get the email link but no code appears on the screen. I have reset to factory settings twice with it not getting any further

i have two other roku so I know how to do this registration.

I even entered a different email and setup a second roku acct. with no different results.

what to do next? DP

0 Kudos