Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Activating a Roku Player

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I just purchased a Roku Express tonight and installed in on my TV.  I went online and created a Roku account.  I have gotten to the point where it says"Now let's get you set up to stream."  The question is do I pay for cable TV?  I clicked "yes".  Next it says select your cable provider.  I select Spectrum and press continue.  It then asks "do you ever rent or buy moves?"  I select no and then there is a purple circle that spins.  It doesn't go any further. 

Any advice on how to fix?

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Level 7

Re: Activating a Roku Player

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Okay they had me refresh and then select no to that question and it went forward!

View solution in original post

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4 Replies
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Level 7

Re: Activating a Roku Player

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Same problem!

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Level 7

Re: Activating a Roku Player

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I have the same problem as you!

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Level 7

Re: Activating a Roku Player

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I'm having the same problem! I'm currently 4th in the queue and hoping to get answers soon.

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Highlighted
Level 7

Re: Activating a Roku Player

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Okay they had me refresh and then select no to that question and it went forward!

View solution in original post

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