Getting Started - Setup & How-to

[noahandsis]

I just purchased a Roku Express tonight and installed in on my TV.  I went online and created a Roku account.  I have gotten to the point where it says"Now let's get you set up to stream."  The question is do I pay for cable TV?  I clicked "yes".  Next it says select your cable provider.  I select Spectrum and press continue.  It then asks "do you ever rent or buy moves?"  I select no and then there is a purple circle that spins.  It doesn't go any further. 

Any advice on how to fix?

[Sheman]

Same problem!

[samran1124]

I have the same problem as you!

[jordyn0297]

I'm having the same problem! I'm currently 4th in the queue and hoping to get answers soon.

[jordyn0297 · Accepted solution]

Okay they had me refresh and then select no to that question and it went forward!