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I have a Jensen TV and a Jensen DVD/Sounbar in my RV since new, about 1yr. It has always worked on the HDMI/ARC input. I purchased a Roku Smart Soundbar. Connected to WIFI, updated software without a problem. I do get voice prompts on occasion from the soundbar. However it tells me that 'something went wrong.' Tells me to check ARC settings on TV and to make sure I'm plugged in to an ARC port, which I am. Again the ARC was working before. Any ideas? I have tried two different cables.
Normally as you know, the Roku light should be solid white when operating correctly. Flashing red is normally insufficent power and a constant red is usually overheating issue. I think I would start with providing proper power supply to the device and take it from there.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee.