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archie5370
Level 7

3600x freezing on auto display selection screen

3600x recently went down.  Tried to reset.  Able to enter wireless network info and it is verified connection.  Software update needed flashed before skipping directly to auto display selection screen.  Freezes there and will not do anything else.  Please advise.  

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makaiguy
Community Streaming Expert

Re: 3600x freezing on auto display selection screen

Some people with this problem have reported success by using a wifi hot spot on their mobile phone as the internet connection. If/when it completes the update successfully then they could switch it back to using their home wifi network.

If you don't have a phone hot spot available you could take it to a friend or neighbor's and try using their wifi for the update.

Note: this has not been universally successful, but many people have reported it worked for them.

Roku Community Streaming Expert
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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