Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

2019 Roku SE - can't set up

Received a 2019 Roku SE (Black Friday special) as a gift. During set up, it never gives me a code. Instead, it asks me to enter my email address in a box on the TV screen, but I'll be darned if I can figure out how to do that.

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Level 16

Re: 2019 Roku SE - can't set up

If the box is selected, there should be a text box that pops up where you cursor around to pick the letters. If the Roku app on a phone/tablet can detect the Roku, you can use it as a remote to type in text, too.

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Community Streaming Expert

Re: 2019 Roku SE - can't set up

To expand on previous reply a bit ...
Go to the email address line then press the Select button. That should pop up the on-screen virtual keyboard.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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