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Getting Started - Setup & How-to

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TomHering
Level 7
‎04-18-2020 03:49 PM

2019 Roku SE - can't set up

Received a 2019 Roku SE (Black Friday special) as a gift. During set up, it never gives me a code. Instead, it asks me to enter my email address in a box on the TV screen, but I'll be darned if I can figure out how to do that.

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andyross
Level 16
‎04-19-2020 07:20 AM

Re: 2019 Roku SE - can't set up

If the box is selected, there should be a text box that pops up where you cursor around to pick the letters. If the Roku app on a phone/tablet can detect the Roku, you can use it as a remote to type in text, too.

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makaiguy
Community Streaming Expert
‎04-19-2020 08:29 AM

Re: 2019 Roku SE - can't set up

To expand on previous reply a bit ...
Go to the email address line then press the Select button. That should pop up the on-screen virtual keyboard.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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