Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Gazzakat
Level 7

Re: Unable to update software

Tried wifi and hotspot, still getting error code 005 !!! 

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RokuMary-F
Roku Employee
Roku Employee

Re: 005 error - not able to update software

Hi everyone,

Thanks for posting in the Roku Community!

We are investigating a service interruption and apologize for the inconvenience. We are working quickly to resolve this issue. Please try activating again in a little bit.

We appreciate your patience for the time being!

Thanks,

Mary

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Johnf3
Level 8

Re: 005 error - not able to update software

Worked fine this morning, thanks!

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Roofer
Level 7

Re: 005 error - not able to update software

Still not updating two Roku ULTRA from Ver 10.0.0.4195 to 10.0.0.4198

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