Features, settings & updates

[Bill2555]

We want to turn off the announcement of what the volume setting is every time we change it! It's very annoying.

Bill & Karen

[RokuDanny-R]

@Bill2555 

Thanks for the note.

Is the volume the only thing that is announced when you change it? Do you have audio guide enabled?

Trying pressing the * button four times to toggle the audio guide on/off.

For more information regarding the audio guide feature, visit our Support page here: How do I enable text-to-speech using Audio Guide?

Please keep us posted.

Thanks,
Danny

[KeyHammonds]

Hi there, I am having the same issue.  The only thing my Roku announces is the volume setting when I change it. The audio guide is turned off. Please help, thank you

[Latitude1]

Having the same problem and have followed all the instructions and the audio is turned off.  Aggravated 

[makaiguy]

Nobody has said whether they have Roku TVs or separate Roku devices connected to a tv.   Could this be something the TV is doing, rather than the Roku?

[Omaha]

We have the same problem.  I have tried everything!

[Omaha]

We have the same issue.  It started all at once.  Very annoying!

[Larchdoc]

It is not the Roku device.  Disconnect the Roku and if you have a smart TV the situation does not change ( proving it is not the Roku device) You must go to accessibility changes in your tv menu to choice the voice option.  Even without a smart tv you must do the same

[Kmillard33]

Yes! It is ( in my case) the tv, not the separate roku device. So had to get the TV remote out and go to settings and change there.  Probably different with each tv. Ours is a TLC Google tv. Went to settings,  accessibility,  system, talk back

[bill68]

It was my TV. Held down mute button to long on roku remote and a screen popped up with a setting that enabled voice. Roku remote would not let me adjust or remove pop up. I have a Samsung tv ... i used tv remote to navigate pop up and close out volume and remove pop up. All good now.