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Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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NomiS
Newbie

screen reader enabled but cannot get to settings

My screen says new features but I cannot use my remote.  when I press * 4 times but the voice is then activated but still cannot use remote.

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renojim
Community Streaming Expert

Re: screen reader enabled but cannot get to settings

Try unplugging the power for several minutes and then plug it back in.  If that doesn't work try using the Roku app on a phone/tablet as a remote to see if you can get to the menu.

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