All of a sudden the screen prompts me to add the remote. Happened while I was watching tv. No matter what button I pushed it went back to that screen. The really freaky part is that when I tried to switch it over to my regular tv, it would go back to roku. I shut the tv off and roku turned back on!! Any help would be greatly apppreciated
Thanks for the post.
What Roku model device are you using? Can you please provide a screenshot of the issue you are seeing? What are the steps to reproduce the issue?
With more detailed information we will be able to assist you further.
Thanks,
Danny