Features, settings & updates

[vynasia2]

All of a sudden the screen prompts me to add the remote.  Happened while I was watching tv.  No matter what button I pushed it went back to that screen. The really freaky part is that when I tried to switch it over to my regular tv, it would go back to roku. I shut the tv off and roku turned back on!! Any help would be greatly apppreciated

[RokuDanny-R]

@vynasia2

Thanks for the post.

What Roku model device are you using? Can you please provide a screenshot of the issue you are seeing? What are the steps to reproduce the issue?

With more detailed information we will be able to assist you further.

Thanks,
Danny