Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
matzoballs
Level 9

hoopla results not included

Jump to solution

today, while doing a search on my roku tcl tv's for Gasper Noe's Vortex.

the results did not include Hoopla. this fine film is playing on Hoopla.

Kanopy results are included. both are two great free sites. 

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: hoopla results not included

Jump to solution

@matzoballs

Thanks for the inquiry.

Please be aware that a channel may not be found in Search results if the channel provider has requested so. If you would like a channel to be found in Roku Search, you'll need to reach out to the channel provider to request that functionality.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: hoopla results not included

Jump to solution

@matzoballs

Thanks for the inquiry.

Please be aware that a channel may not be found in Search results if the channel provider has requested so. If you would like a channel to be found in Roku Search, you'll need to reach out to the channel provider to request that functionality.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
matzoballs
Level 9

Re: hoopla results not included

Jump to solution

mr Danny, how ya doing.  good ol Hoopla app has been on Roku for many years.

i have been watching Hoopla's vast content on Roku for years.

are you not familiar with Hoop. like Kanopy, all free. no commercials.

Libraries everywhere use them. do you belong to a library. they're Good.

Try it,  Once again. doing a title search Within the Roku home screen, does not

show any of Hoopla titles playing. millions of hoopla-ites on roku , must be getting

the same non results. i think this issue starts with Roku to correct. all the best

0 Kudos