Features, settings & updates

[RokuEmmanuel-D · Accepted solution]

Hi Community Team!

Thanks for reporting this issue to us. We believe that this is now resolved for most users.

If you still encounter this issue, please feel free to let us know so we can assist you further. 

Thanks for your continued support and participation here in the Roku Community!

Happy Streaming!💜

Best,
The Roku Community Team

[davidg1]

Hi,

The wallpaper won't turn off.  Restarting and resetting did not resolve issue.

Model 382OX

Serial #X01700NN8DFL

Device ID S084419N8DFL

Software Version. 14.1

[RokuEmmanuel-D]

Hey, @davidg1.

Thanks for reporting! 

Can you let us know if you're still having the issue? If you are, could you send us a picture of the specific wallpaper?

Please get back to us soon!

Roku Community Team