Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
UPDATE 1/16/23.
After playing around I have found that DISABLING the Roku Digital Clock screensaver worked. System uptime 11 days so far with no issues with fonts. When I go to the Roku Digital Clock screensaver, it says it was last updated in June 2022, before 11.5 came out. It was working before horrible 11.5 update. And either they need to update the clock or update the OS.
When I say disable what I mean is that I picked the built-in Roku scrolling logo screensaver. Both are made by Roku but one appears to be built into the OS.
Plese fix the Roku Digital clock screensaver OR fix the OS.
ORIGINAL POST:
Please note the different font sizes for the left bar.
This is problematic for those of us who do not see well. I have to restart the Roku every 1 or 2 days to get the regular font size back.
Roku 4802X connected via HDMI to Samsung 7 series 75" 4K UHD10 TV.
I have been checking every day for new software update.
Please fix this.
Thank you. Can you please pass along these additional pictures as well? They were taken just this morning after only 1 day of uptime on my Roku. I changed the theme to see if it would fix it, but it did not. It does not seem to matter which theme I am using. Here are pictures that better show the impact of this issue which makes me have to reboot Roku to get it working again.
I wanted to capture the secret menu information for your troubleshooting purposes but look at the images and you will see I cannot get into the secret menu when the forced ad banner is on the screen. When I attempt to access the secret menu while your forced ad banner is up, it messes up the display and Roku needs rebooting again. I will be starting another thread on that topic.
Thanks for your time and help.
I
