Features, settings & updates

[Minnesota_Steve]

I’ve been using Roku devices for almost 10 years, never had a complaint until now.

had the wicked ad pop with a close button. I don’t mind the ads on the main screen but I don’t want intrusive **bleep**.

This is not what we buy Roku devices for.

[Rd1995]

Ads playing when I open my TV? Noooope.

That is not going to fly with me. I read that you are "testing it out" aka pushing your limits with your users.

Well, test failed. There are plenty of reasons to stop watching TV and here is another one. 

[Saunka]

This was the second ad I've seen. I own 4 Roku devices. I won't buy anymore and will be switching to other options as things become available. Terrible business decision, Roku.

[Frosty14]

Same had wicked blasting about watching. Came here and I see I’m not alone. I Will absolutely get rid of Roku if the play that stuff. 

[WarwickF]

I'm a long-time user of multiple Rokus, always bought for their simplicity and clean ad-free interfaces. But the introduction of ads to the device is not something I've agreed to and Roku has changed the functionality of the devices which I purchased and which I own outright. If all the advertising is not removed then I consider myself entitled to return the devices for a full refund. Note to Roku CEO: fix this now.

[hnbrink]

I have this happening too. I still like Roku better than Amazon, but I do not like being startled by random sound from an ad video trying to autoplay when I want to go to one of my apps. The ad at the bottom under the Home/Settings list is fine. It's not too big, it's silent, it's relatively unobtrusive. Them still trying to throw in random extra tabs there (I HATE basketball and I've had to hide that one FOUR TIMES) and then adding this giant autoplaying ad window is starting to make me think of dropping smart tvs entirely and just playing everything off my consoles. 

[LMPoe]

I've been experiencing this as well. It's especially annoying because I have a roku TV. Having to see unavoidable ads just to use my TV at all is ridiculous. I don't want to turn the TV on at 3 am just to have something start playing  before I even have a chance to turn the volume down or hit mute. I just turned off autoplay under accessibility and will report back if it works. 

And as someone who uses accessibility options often, hiding the ability to turn autoplay off under accessibility is also ridiculous. The majority of people looking for that option aren't disabled and you know it. May as well put all the sound and video options there too at that point. 

[LMPoe]

I hate that I have a roku TV and have no choice but to use that homescreen. I paid for my TV already, why the heck should I have to see an ad to play my switch?

[zzzzzzzzz]

One more instance and I smash the **bleep** thing with a hammer.  Completely unacceptable.

[sw1107]

Attention decision makers with Roku.  If you continue to force me to watch ads before I can access the home screen on MY device, I will throw it in the trash and never purchase another Roku product or service again.  I will also wage a one man campaign online and in real life to warn every potential buyer of Roku products or services about the shady, manipulative and downright unethical practices in which Roku engages.