Roku Community

2908Lena · ‎03-06-2022

Hello, I turned on my tv today and the screen is blocked by the Roku upgrade message that I can’t navigate to as the remote doesn’t control it. Tried to restart and reset Roku didn’t help. How can i get rid of it

renojim · ‎03-07-2022

That message is coming from your TV, not your Roku.

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renojim · ‎03-07-2022

That message is coming from your TV, not your Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

2908Lena · ‎03-07-2022

Omg, I can’t believe I didn’t think of that! Thanks a lot!!

TrooperDada326 · ‎03-07-2022

First clue it’s not from Roku is the color

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Upgrade blocks the tv screen

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