Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ultra not getting past update

Bought an ultra. It comes up to language screen, then select your wired or wireless, does the update, then resets. It never goes past the update screen. Any help?

0 Kudos
Roku Guru

Re: Ultra not getting past update

If you are connecting via wireless, try wired for the initial setup.  If wired, try wireless.

Barring that, if you have access to another WiFi network (such as a Phone HotSpot), try initial setup with that.

0 Kudos