I go to download the new update and it says it will update and then restart. It gets to 100% and then shuts off to so the restart but then never turns back on. I unplug it and plug it back in and the update never happened! Please help
When the setup fails to complete after the software update runs, here are a couple of things that some people have found to work for them. They may not be universally successful, but they are worth a try.
Easiest to try, so try this first: Restart your router, even if other devices have no trouble connecting. When your router has completed its startup, try repeating your Roku setup.
More involved: Repeat the setup by connecting to a different WiFi network - perhaps via a WiFi hotspot on your mobile phone or by taking it to a friend's house - and see if it will complete the startup. If successful, then redo the WiFi connection to use your intended WiFi network via Settings > Network > Set up connection.