Features, settings & updates

[TvGuy552213]

okay guys so we are go into I meant I do see and suspect that there is no pre-installed wallpapers and I do see that there is no wallpapers that come with the Roku players and it's supposed to have one like if I just go to them settings then your themes and then I'm good wallpapers then I don't see anyones like that can you fix this Roku? ##onn Roku tv

[TvGuy552213]

Ohh I think backdrops is the problem

[TvGuy552213]

I think the thing I might need to do is I might I need to disable the backdrops and restart the TV and if that doesn't work somebody might have to reply

[TvGuy552213]

That didn't fix the problem so I have to wait for a reply on

[RokuEmmanuel-D]

Hey, @TvGuy552213. We're happy to have you with us!

Appreciate you bringing up your issue with the theme not showing up in your Settings. We’re here to help!

Could you send us a photo so we can take a better look at your concern? Also, can you let us know if the issue is with the backdrops or the theme? 

This will let us fully grasp the issue at hand and collaborate on creating a solution for you!

Best,
The Roku Community Team

[TvGuy552213]

It's resolved

[RokuEmmanuel-D]

Welcome to the Roku Community, @TvGuy552213!

Thanks for the update! We're glad that it is already fixed!

If you encounter the same problem in the future, please don't hesitate to reach out again. We're always here to assist. 

Happy Streaming!💜

Cheers,
The Roku Community Team