Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Csj1969
Newbie

TV Picture wont show although I can hear volume

My tv powers up sound is working but no.picture..is this common, is there a fix?

0 Kudos
2 REPLIES 2
StreamerSue
Roku Guru

Re: TV Picture wont show although I can hear volume

Common? Can you please provide your Roku model number. Is this a Roku TV or a Roku device? 

0 Kudos
DBDukes
Community Streaming Expert

Re: TV Picture wont show although I can hear volume


@Csj1969 wrote:

My tv powers up sound is working but no.picture..is this common, is there a fix?


This can happen on a Roku Streambar if the TV is off, or if the input isn't set to the Roku. Oh, and if the HDMI port or cable is bad. But only on a Streambar.

If you are hearing out of your TV speakers, then it could be an issue with the HDMI input going bad. Can you connect to a different HDMI input?

And what is your Roku model number?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.