System Restart Not Working-New Roku Streaming Stick 4K
I purchased a new Roku Streaming Stick 4K and installed 9/3/22. Setup was uneventful. All features and TV stations seem to work. However, the System Restart from the menu does not seem to be functioning correctly. When restarted, the following occurs:
TV screen goes dark approx. 7 seconds
TV screen then changes to all "snow" for approx. 12 seconds
for maybe half a second the Roku dancing icon appears on screen
Then the screen returns to the main menu
I have no idea if the restart actually occurred. Everything else works just fine.
I have unplugged Roku for 30 seconds and then restored power. I've done the same with my modem and router. No effect. Any thoughts or suggestions? Is the system actually restarting?