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Reel Rookie

Streaming “freeze” when watching live TV on YouTubeTV

Sporadically, my TV seems to freeze, with small letters “tv info” in gray font on a black screen.  If I tap the Home key on the Roku remote, it takes me to the home screen.  I use a Roku Streaming Stick+ SKU# 3810R with a Vizio TV.  Is my Roku device wearing out?

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Community Streaming Expert

Re: Streaming “freeze” when watching live TV on YouTubeTV


Going to the Roku home screen when you press the Roku Home button is the expected behavior, right?

I've never seen anything like that popup on my 3810 connected to a Samsung tv.  I suspect that popup is from your Vizio.  What happens if you press Enter (or OK or whatever it might be called) on your Vizio remote?


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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