Features, settings & updates

[Duzer88]

What’s the procedure for getting our money back due to Roku cancelling the Spectrum app?

I mostly use only the Spectrum app. My FOUR Rokus are now completely useless to me. Roku, to what address should I send them all back to you for my full, prompt refund? 

Who even leads this **bleep** company to pull something like this? Complete incompetence and disregard for its customers. 

[RokuMary-F]

Hi @Duzer88,

We appreciate your post.

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary