Features, settings & updates

[User1423]

I am using a brand new Roku Express and the aquarium screensaver will only come on when the Roku Home is displayed.  If I am using an app and set it to come on one minute later it only blinks out and goes black and silent for about 1 second and never works.  I have always had one particular app (Air1) that I stream music from and it plays in background with fish screensaver showing.  I have all equipment and apps updated and deleted both screensaver and app and reinstalled etc.  It does not matter what screensaver I set up......it still reacts the same way.  Only works on the homescreen.  Anyone else having this issue? 

[RokuDanny-R]

@User1423

Thanks for the post.

Please be aware that some channels will override the screensaver that you have chosen per the channel provider's choice. Do you know which specific channels you are seeing the screensaver not work with? 

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[User1423]

Air1. It has always gone to my aquarium screensaver but now it blinks black when it attempts to go to screen saver and then comes back on with picture and sound.  Screensaver has quit working all together.  

[RokuDanny-R]

@User1423

If you change your screensaver to something else, does the screensaver still come on for other channels aside from Air1?

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Danny

[CherylLH]

• K-LOVE - it worked up until a month ago. I’ve uninstalled and reinstalled both the aquarium screensaver and K-LOVE. Like the other reports, the screen goes black and back on every 60 seconds. I really enjoyed listening to music and watching the aquarium, so I hope that it is fixed soon. I am using Roku ultra and I’ve had it for almost two years. 

[User1423]

Thanks for the feedback.  I hope so too.  I have not tried K-Love on the Roku but we listen to it in the car. 🙂