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ALowWX
Reel Rookie

Roku will not restart after installing update. It crashes instead.

I just had to factory reset my roku express in order to connect it to the router. Now it wants to update and restart but when it restarts it goes off and doesn’t come back on. When I unplug and plug it back in it says it needs to update again. How do I fix this?

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Roku will not restart after installing update. It crashes instead.

If you're not using the supplied power adapter, try it.  If you are, try another one or your TV's USB port.

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aphilli85
Newbie

Re: Roku will not restart after installing update. It crashes instead.

Were you ever able to fix this issue? I'm now stuck in the setup process for the same issue.

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