So my Roku has stopped going backward ..
PUSHING the arrow pointing left at the top of the remote...
On every remote and app .. I even went and stole my mom's remote and pairing it with my Roku..
Why would this happen.
I have to hit home, go to Roku menu, select my app I was in..
Select app.. and if I need to back up a step .. it will not ... Maybe 1 time.. but mostly that -back arrow button won't work on the Roku from any remote/app/universal remote
Oh and I have rebooted the roku.and factory reset the Roku it self.. still the same outcome
Thanks for reaching out here in the Community.
Have you tried uninstalling the Roku mobile app and then reinstalling it? If not, we suggest giving it a shot then let us know how it goes afterward.
Please also provide us with the following information for further investigation:
With more information, we will be able to assist you further.
All the best,Kariza