Features, settings & updates

[Tomm322]

Recently, my Roku has begun voicing every item on the screen and during viewing and when ads will appear.  How do I turn off this feature?

[RokuMary-F · Accepted solution]

Hi @Tomm322,

Welcome to the Roku Community!

It looks like you may have accidentally enabled "Audio Guide", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

[Tomm322]

Mary,

Your suggestion worked!  Thank you!

We found that the accidental start of the Audio Guide was irritating, and we are happy that its now off!  It was a bit frustrating not finding the answer on our own.

Once again, thanks for the assist.

Tom

[RokuMary-F]

Hi @Tomm322,

Thanks for the update!

We're glad that it worked! Happy Streaming!

If you have any other questions or concerns, please let us know.


Best regards,
Mary