Roku Ultra - reboots - all setting gone - response is slow
My Rokus Ultra 4660X has rebooted on its own while changing channels and all setting are wiped. I have had to re-register the device each time and it has done this approximately 4 times. The last time (yesterday) it reloaded the software update that had already been installed earlier in the month. All channels have a 40 second or more delay before they load (meaning from the time you select the channel and the screen stays blank until you get a partial display of the channel, after more time has lapse some of the channels icon that were blank finally display). One channel throws an error code: 28 and if you retry the channel it does a partial display of the channels icons and selections. The Roku Ultra software version is 10.5.0 – build 4181-46 after the last unscheduled reboot and install of the settings and the update that takes place automatically after the reboot. Is there is a solution or replacement option other than buying a new unit, please advise.
Re: Roku Ultra - reboots - all setting gone - response is slow
Thanks for your time; none of the solutions mentioned changed the results. I did so more research and found a post on how to clear the cache. I used that procedure, rebooted, add all the apps and login information again, and so far the operation has been stable and the response has been acceptable. Since I just resolved the issue it is unclear if the solution will hold or if the unit will reboot on its own again and the problems return. I will monitor the operation for the next few days and update the post later.