Features, settings & updates

[Shayner]

My Roku Ultra is constantly turner my Sony receiver multiple times a day. My Roku is up to date along with software for my receiver. The receiver will not turn on if the power to the Roku Ultra is unplugged. Therefore, I know my receiver is not at fault. Anyone else have this problem? 

[RokuMary-F]

Hi @Shayner,

Welcome to the Roku Community!

Thanks for letting us know about the behavior you are seeing with your Roku device. We appreciate your patience and understanding regarding what you are experiencing.

We will forward your valuable feedback to the appropriate team. We'll get back to you once an update is available I'll be sure to let the Community know.

Please don't hesitate to let us know if you have any questions or additional feedback.


Best regards,
Mary