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Rokoo_User25
Reel Rookie

Roku Tv no theme or screensaver option

My Roku TV no longer has screensaver options, screen saver wait time nor theme options. All of those were available on my TV when purchased but suddenly disappeared 5 months after purchase. I've went through all settings and no options. What happened? Very frustrating. 

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: Roku Tv no theme or screensaver option

These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting** them can correct problems.  
 
Depending on your Roku model you'll find the "System restart" under "Settings > System > Power", or if you have no Power option, under "Settings > System".
 
If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a minute or so then plugging it back in.
 
** If yours is a Roku TV with "Fast TV" start enabled, turning the set off/on just puts it in/out of a low power standby state and doesn't give you a complete restart.  Use the restart methods above. 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku Tv no theme or screensaver option

@Rokoo_User25 

Thanks for pointing out the issue with the Roku TV screensaver. We’d love to get more details so we can help you out.

Could you share the following?

  • Your Roku TV model or serial number
  • The OS version (you can find this under Settings > System > About)
  • A pic of the TV screen

In the meantime, try doing a system restart like @makaiguy suggested. 

Let us know how it goes.

Roku Community Team

Jharra Q.
Roku Community Moderator
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Rokoo_User25
Reel Rookie

Re: Roku Tv no theme or screensaver option

Unplugging for a few minutes did not work. I ended up just doing a factory reset and now everything is back to normal! 

RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku Tv no theme or screensaver option

@Rokoo_User25 

Thanks for keeping us posted.

It's great to hear that things are back on track! If you're still having the same issues, just let us know, and we'll be glad to help out.

Thanks again.

Roku Community Team

Jharra Q.
Roku Community Moderator
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