Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
shyam
Reel Rookie

Roku HDMi extender not working

I received a Roku HDMI extender but my TV is unable to detect Roku

0 Kudos
4 REPLIES 4
StreamerUser
Roku Guru

Re: Roku HDMi extender not working

Is your Roku working (showing an image/playing sound) without the HDMI Extender?

0 Kudos
shyam
Reel Rookie

Re: Roku HDMi extender not working

@StreamerUser  yes it is

0 Kudos
StreamerUser
Roku Guru

Re: Roku HDMi extender not working

Try it in a different HDMI port.

Be warned that Roku does send out bad HDMI extenders (I received a flaky/bad one from them myself).

If its still problematic, contact Roku CS for a return/warranty service:

https://support.roku.com/contactus/returns-and-manage-orders

 

makaiguy
Community Streaming Expert

Re: Roku HDMi extender not working

There's nothing special about the Roku HDMI extension, it's just a short (4 inches or so) HDMI cord with an HDMI plug at one end and an HDMI socket at the other. I use one several feet long to locate my Streaming Stick in an equipment closet on the other side of the wall from my TV. You may be able to find an HDMI extension locally or online and not have to wait for Roku to ship it to you.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.