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Roku Express 4K+. No Source


I have a #Roku Express 4+ device that has stopped working.  The "on" blue light in the device is on.  The remote control will turn on and off the Samsung, along with adjusting the volume.  I will select the HDMI source it is connected to and doesn't register on the tv.  I have tried unplugging it and plugging it in, tried it on different TVs, and pushed the reset button.  The device is about a year old.

It is a Roku Express 4+,model 3941X

Any assistance would be appreciated.

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Community Streaming Expert

Re: Roku Express 4K+. No Source

Have you tried another HDMI cable?  Beyond that about all that's left is a factory reset.  Using a paperclip or something similar press and hold the reset button with the power connected for no less than 30 seconds.

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Binge Watcher

Re: Roku Express 4K+. No Source

Do you have the latest firmware? What is your firmware version?

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