I followed the instructions, took out the HDMI, inserted the card into the slot below the hdmi port, and it clicks into place. I put the hdmi plug back in. The roku doesn’t prompt me to format it or acknowledge I inserted the card. Is resetting my entire roku really going to fix this problem? If I have to re-set up my wifi, add all my channels back, and re-sign into all of them, that is going to suck if it doesn’t fix this issue. Can anyone help?
I got 4GB class 4 micro cards and they worked instantly. Roku's instructions for adding an SD card say nothing about max class or size, and they should. This was way more frustrating than it should have been.
These were the micro cards I got, and they came with an sd card reader (sd size, not usb).
I think it goes in upside down in a 2018 ultra and just posted to find an answer to which way is up hard to find clarity on this issue for new users or first time SD/ROKU users but once that is done getting it recognized is a whole new lvl of heck. Also I believe I am using the same samsung 64bit EVO Plus read speed 100MBs and write speed 20MBs class 10 microSD.... Is that the same SD you are talking about here in this post?
The card is only used to store channel apps beyond the storage capacity of the Roku unit itself, to reduce the number of apps that must be reloaded from the 'net.
If I recall correctly, a Roku 3 will only use some small amount like 2 or 4 MB so a larger card doesn't gain you anything. And although I didn't have problems when I was using a Roku 3, Rokus have been notoriously reported to be fussy about cards they'll work with.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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Thank you so much for replying! Now I need to figure out how to format it on my laptop. I have an sd card slot but not a micro sd slot. I don't have one of those sd holders for a micro sd card. hmmmm....
They have an adapter(basically your microSD just clicks/sits into the larger SD "card"/adapter. That way you can use on different devices. This way, if you find worst case scenario, this card won't work with your Roku, you can continue to use it with your laptop.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102