So i purchased a screensaver pack, and it was charged to my card and everything. But when i go to load up the pack, it says i haven’t purchased it and that i need to buy it? Do i have to wait for some time or what happens now?
I have this same problem. I purchased several screensavers over the past few years and they no longer appear under 'My Screensavers". I was able to find them all doing a search but the only options they give me are "Buy" or "Preview". I'm not rebuying something I already purchased. I'm getting ready to speak with ROKU's customer service now. Hopefully they can provide information on how to fix this or allow me to repurchase the same at "$0".