Features, settings & updates

[mamieteacher]

We have 4 white squares that pop up on the kitchen tv ever since we installed roku on our living room tv. The squares are at the bottom of the screen for 15 seconds , stay off one minute and pop up again, (very annoying).  Written in the squares are HDMI, Dolby, Clear value, triplexo. How do I get rid of this mess?

[mamieteacher]

Somebody please help me

[DBDukes]

@mamieteacher 

Those are generated by the TV and have nothing to do with Roku. Roku only communicates to the TV to which it's connected via HDMI. If it's not connected to that TV, it's not communicating with that TV.

Suggest you follow up with your TV manufacturer.

[renojim]

@mamieteacher, try going through the TV's menu using its remote and turn off any setting that refers to "store" or "demo" mode.