Features, settings & updates

[MoxieBliss]

Just being signed on isn’t working. My living room tv is TLC with Roku built in, my bedroom tv has the stick. I’ve got it working in the living room. I’ve downloaded the app and I can’t get past the start up screen in the bedroom. I tried logging out, then following the QR code in the bedroom, logging in, and it pops me up to the settings. it does say I have two devices registered under the same account. But when I go back to the Bedroom TV and open the photo stream app, still not working. I still cannot get past the start up screen. 

[RokuJanadeeK]

Thanks for letting us know about the issue, @MoxieBliss.

Kindly try to perform a reset on the device at this point. This should fix issues with loops. Also, try switching HDMIs to see if this will make a difference. 

Please keep us posted.

Regards,
Janadee

[RokuJohnB]

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