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Cupid1031
Binge Watcher

[OS 11.5] Homescreen Font size changed

I just turned on my TV and Roku home screen font was tiny. Restarted, fiddled in tv settings Vizio now it's too big! Wtf Roku do y'all do this stuff intentionally? 

About This Device:

Model Number

3941X

Software Version

11.5.0:4235

Device ID

507P21D4R6D1

MAC Address 20:ef:bd:6c18e5

IP Address 10.0.0.229

Serial Number X0160004R6D1

Uptime 01:39:15

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2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: [OS 11.5] Homescreen Font size changed

@Cupid1031

Thanks for the post.

We would be more than happy to look further into this issue for you, but will need more details. Can you please provide us the following information:

  • how is the Roku device connected in your Home setup? are you connecting the Roku device directly to your TV or is it connected to an AVR or sound sytem?
  • tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
  • steps to reproduce the issue you are seeing 
  • screenshot of what you are experiencing

With more detailed information, we will be able to investigate and assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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killweav
Binge Watcher

Re: [OS 11.5] Homescreen Font size changed

Yes. I have this same issue. To "work around" the problem I've been having to restart Roku 4802X every 1 to 2 days.

 

Homescreen fonts on left panel shrink to tiny size. When there is a forced Roky channel ad banner at bottom left of screen, the tiny fonts make the channel tiles move to the left and the forced ad banner covers part of the home tiles. 

 

Here's my setup

Roku 4802X

Most up to date OS version (I check for updates every day hoping it will get fixed along with power issue I've noted in another thread)

TV is Samsun 7 series 4K 75" TV

 

The only way I know how to fix it is to restart Roku, and the problem comes back in 1 or 2 days. I am visually impaired so this is extra troubling. I do not have any accessibility features turned on.

 

 

 

 

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