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I don’t remember an update but the same thing is happening to me, I have tried all the same things and still nothing on the screen, mother in-law got the update same model ultra 4600 and hers is working fine, so frustrating!!
This happened to me too. My unit is now a brick!!!!! I upgraded the Roku Ultra firmware to version 10.5.0 and now nothing streams. I contacted Roku by Chat, tried the Factory reset they told me would solve the problem, waited the full hour and a half for everything to reset and reload my channels and still - nothing streams!!!! It's become obvious that this was a bad software release. Did they not test on every model in their product portfolio? Did they know there were bugs in the firmware but decided to release it anyway? I've already started steering my friends away from Roku if they are going to continue releasing untested firmware. This is ridiculous. I went from a working unit to a brick.
The real solution is ROKU needs to fix the update for all variations of their streaming devices. Do real quality assurance testing and stop beta testing on it's users!
Gheeesh! Was told from customer service chat that I would get an answer by email. I asked if the update could be rolled back, didn't get a reply.
We should be compensated with a new updated Ultra Roku, since it was the Roku update that broke it.
I have 3 different Roku's in my home: Premier 4, Express 4 and the Ultra. Seems the issue is only happening on my Ultra box. I have rebooted several times, un-installed and re-installed the apps. Hulu, Discovery+ and Peacock for sure do not work, I haven't tried other apps yet. My box is connected to the 5G of my Wi-Fi with excellent signal and there is no option for me to try an connect to the 2.4G and see if that fixes it as I have a mesh system and it automatically puts it on the best band.
