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Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Naginif
Reel Rookie

Re: OKKO Screensavers not working

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Can someone share the support number for OKKO? I have a new Roku TV and my previous OKKO purchase on my old TV is not being applied to my OKKO screensaver

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renojim
Community Streaming Expert

Re: OKKO Screensavers not working

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@Naginif, is the new TV linked to the same Roku account as the old TV (check the email address on each one under Settings->System->About).  Purchased are tied to your Roku account.

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Naginif
Reel Rookie

Re: OKKO Screensavers not working

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@renojim  yes i confirmed that we are logged in to the same Roku account on the new TV. I still have the email receipt from the original purchase

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