@Zoo23 wrote:
Turned my TV on.
no device found. (No signal)
unplugged. Restart button on roku. New batteries.
NOTHING.
What’s going on? Help.
Um, there is no restart button on a Roku. There is a factory reset button, and that's a whole can of worms. Stay away from it unless you have to go down that road.
So, let's try to figure this out.
First, which Roku device do you have? The model number would be helpful. It's often on the device, and it's definitely on the box. It's four digits, followed by one or two letters. Ignore the letters.
Next, make sure your TV is selected to the HDMI port for the Roku, and that he port works. One way to confirm that is to plug something else into the port. Blu-Ray player, game system, anything that connects via HDMI. If you can see it, then the port is good and the TV is on that input.
If that doesn't resolve, ensure the Roku is getting power. The power supply could be bad. Does a light come on? Oh, are you powering it via the USB port on the TV. Some devices can be powered that way (I suggest never doing that, but many do). Is there a light on the Roku (depends on the model, one of the reasons that should always be included information)?
Do that and let us know how things stand afterwards.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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