Features, settings & updates

[raman2022]

I am trying to upload HEIC photo files via a web browser (Chrome) to Roku Photo Streams. But get an error message saying "Only photos in JPEG, PNG, WEBP or HEIC can be uploaded." 

[RokuAustin]

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@raman2022 wrote:

I am trying to upload HEIC photo files via a web browser (Chrome) to Roku Photo Streams. But get an error message saying "Only photos in JPEG, PNG, WEBP or HEIC can be uploaded." 

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Hi @raman2022! Try creating a new HEIC photo and uploading it just to test. We were able to test this feature with an HEIC file format photo and didn't have any issues. 

Let us know what you find!

[ProfYagi]

Same here, it doesn't upload HEIC files. 

I tried Chrome, Edge and Firefox, but none of them works for HEIC photos, even all of them work for JPG photos.