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alb81044
Channel Surfer

Non-playing advertisments

On some channels when an add is playing the screen changes to image that says "Commercial Break" and obnoxious music repeatedly plays.  Once the add time is up, it goes back to the program.  I know adds are themselves a pain, but this is worse.  I see it while on some channels on YouTube TV and also Bally Sports, again during commercials.IMG_6628.JPG

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makaiguy
Community Streaming Expert

Re: Non-playing advertisments

Cable-type channels often have ad spaces where the local cable company or streaming service like Roku can sell and insert local ads. Screens like you show are default screens inserted into those spaces reserved for the cable or streaming ads.  When the cable/streaming service inserts an ad it replaces that screen.  If they have not been able to find an ad purchaser for that slot, you get that default "place holder".

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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