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RokuDanny-R
Retired Moderator

Re: Sound issues with casting post update

@AncientEnemy

Thanks for the post.

Can you please specify the issues you are experiencing? What are the steps to reproduce the issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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AncientEnemy
Reel Rookie

Re: Sound issues with casting post update

I have been casting my Peloton screen to my Roku Express for the past three months. I updated my Roku last week and now I can cast the screen, but there is no sound.

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teletypest
Reel Rookie

Re: Sound issues with casting post update

Ill trade you?

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StreamerUser
Roku Guru

Re: Sound issues with casting post update


@teletypest wrote:

Ill trade you?


Are you experiencing the issue of this entire thread (Miracast-ed Peleton app sessions have no sound), or do you have some entirely different issue for which you should make/have made its own thread?

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AncientEnemy
Reel Rookie

Re: Sound issues with casting post update

I thought we were having the same problem. When I cast from the bike to my TV there is picture but no sound. The Peloton App on the Roku works fine. I can start a new thread if your problem is different.

StreamerUser
Roku Guru

Re: Sound issues with casting post update


@AncientEnemy wrote:

I thought we were having the same problem. When I cast from the bike to my TV there is picture but no sound. The Peloton App on the Roku works fine. I can start a new thread if your problem is different.


You're in the correct thread, I wasnt responding to you (you werent the person quoted to respond to).

Re: Sound issues with casting post update

While I’m sorry you’ve experienced this, I’m relieved that it’s not just me!

I am having the same issue. It’s so frustrating. No sound when I cast to my Roku Express from my Peloton Bike/Tread +.

I have followed Roku troubleshooting audio settings and still no resolution.

AncientEnemy
Reel Rookie

Re: Sound issues with casting post update

Ugh. Sorry you are experiencing this too.

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MomKBear
Newbie

Re: Sound issues with casting post update

Same issue.  On peloton I select cast screen.  It connects to Roku and I can see the class but there is no sound.  The screen cast option worked until recently.  Was anyone able to fix this?

StreamerUser
Roku Guru

Re: Sound issues with casting post update

All of you should contact Roku and Peleton directly about the broken Miracast'ing w/OS10:

Roku:    chat/email/phone - https://support.roku.com/contactus/contact-options

(choose setup/ultra/other/need more help?)

..and/or message @RokuDanny-R @RokuMary-F or @RokuKariza-D  with your system information (account name/model #/serial#/device ID and a brief description of the problem "Peleton Miracast'ing broken (no audio) since OS10 update"

Peleton:   https://support.onepeloton.com/hc/en-us

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